Back to ezetop

How can we help you?

What can I do if I top-up the wrong number?

Unfortunately we are unable to refund mistakes as all transactions are final. When a sale has gone through the credit can be used immediately.

Because of this we cannot refund or remove credit sent to a wrong number. Please always check the number you are sending to.

Can't find what you're looking for?
Our customer care team are here to help

Live chat
Powered by Zendesk